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Unica offers a variety of web marketing tools through the Unica Enterprise solution including Unica Campaign, Unica Interact, Unica Detect, and Unica CustomerInsight. Combined, these tools can help organizations streamline the increasingly dynamic marketing process. Unica refers to this solution as Enterprise Marketing Management (EMM) software.

These products are scalable, that is, you can mix and match to find a package that works for your specific business needs. This is ideal for small to medium businesses with fewer than 2 million pageviews per month. As with nearly all top notch web analytics solutions, Unica packages are customized to each customer's needs and therefore vary in price. Contact Unica for details.

Unica NetInsight is the web analytics solution under the larger Enterprise umbrella and will be the main focus of this review. NetInsight is a turn-key service that is available on site or online, which means it is available via the internet or as a software package installed on a server in your office.

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Features:   Excellent

NetInsight comes with many of the same features as our top three web analytics solutions with a few exceptions. They are a little behind the curve in offering a social network monitoring tool, which is quickly becoming a must have utility. Also, only a limited amount of data can be accessed from mobile devices like BlackBerry’s and iPhones.

NetInsight features a customizable graphic user interface that allows users to create personal profiles based on their role within a company. Choose from default dashboards that include executive, trends, content, or visitor focused data and customize the content to match your individual requirements.

Don’t worry about bots or spiders corrupting your valuable data, Unica can filter those out and report crawler activity separately if you would like.

You can generate and view reports in a variety of languages, including French, Spanish, Italian, German, and Japanese, however this is not an out-of-the-box feature that requires additional configuration.

NetInsight also offers drill down capabilities, trending analysis, and heat maps that overlay pages on a website to show which areas receive the most attention.

Traffic Stats:   Excellent

NetInsight aced our traffic stats section, providing the same basic functionality as our top three contenders, plus some. This solution easily gathers information about page views, visitor history, entry and exit pages, visit duration, and even tracks the path of each visitor as they navigate your website.

Referrals:   Excellent

In addition to tracking where a visitor comes from, Unica can also record which search terms visitors use once they arrive on your site. This allows you to optimize the content on your page based on what your actual visitors are looking for.

Report Stat Intervals:   Excellent

Once again this is a section NetTracker had no problem perfecting. Reports can be run on a variety of metrics based on any number of date ranges. Comparing data from nearly any angle is easily achieved using this solution.

Events:   Excellent

Unica tracks each event from each visitor to your website. Everything from click-through to downloads, and even RSS feed subscriptions. NetInsight also tracks page errors and can alert the webmaster when a link becomes invalid.

Visitor Details:   Excellent

All technographic and geographic information for visitors is collected including browser, operating systems, IP addresses, Country, etc.

Help/Support:   Excellent

Unica offers several support options including telephone, email, online knowledge base, recorded tips and tricks videos, and customer conference. The price for these options is included in the subscription license.

Summary:  

Forrester Research recently ranked Unica among the big fish like Omniture and Web Trends which certainly demonstrates their credibility in the industry. NetInsight and the Unica Enterprise solution provide a powerful marketing analytics solution that is capable of tracking even the most complicated metrics.

For the most comprehensive web analytics solution on the market, take a look at Coremetrics, Omniture, and WebTrends.

For information about web analytics solutions on a smaller budget, look at our Website Traffic Statistic reviews. Also, check out our Search Engine Submission Services reviews to find out how you can improve your Google page rating.

Please Note: We did not actually install tracking code into our HTML pages from this service. Review is based on available information, demos and experiences with customer service.

 
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Unica Affinium NetInsight

Publisher: Unica Corporation
Version: Affinium NetInsight
Very Good
Overall Rating
Very Good
Features
Excellent
Traffic Stats
Excellent
Referrals
Excellent
Report Stat Intervals
Excellent
Events
Excellent
Visitor Details
Very Good
File Exporting
Good
Help/Support
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